I went there with my family and friends on Jan 1. After waiting for 20 minutes, the restaurant manager Mr Das seated 9 of us on a table of 7. Two more chairs were added after we were made to wait for 15 minutes. As we were with kids, we had requested them to place the order before-hand so that by the time we are seated, at least the kids' food is on table. Manager agreed but later we were told by the captain that he had placed the order only after we all were seated.
Appetizers were served post 25 minutes of getting the table. After waiting for another 30 minutes for main course, upon enquiring, the captain asked (not requested) us to cooperate since it had become too busy for him. To my surprise, there was no manager in the whole restaurant. Anyways after waiting for another 25 minutes (55 minutes total for main course) Which is when we decided to pay the bill for appetizers and walk out. The waiters said, it's not their fault as kitchen is unable to prepare order. No one had any apologetic feelings for this utter delay.
Whatever, thanks to 1857, we wasted whole of our new year's eve waiting and waiting for food!! Also, the place doesn't have proper sanitation. My friend's infant had mosquito bites all over his face and head. So beware if you are thinking of going there with babies.
Overall, Extremely Poor Service and very Insensitive staff. I will never recommend this to anyone.