It was wonderful experience with Sattva. I had bought Aria guitar 6-7 months ago from Sattva its great guitar. After few months i was not using the guitar that's why i loosened the strings and i was not aware that it would bend the neck of guitar so i went to Sattva to repair my guitar. They asked me to take new guitar with same price so i took Yamaha obviously with extra money because Yamaha guitar is costlier than Aria. I would not have this kind of offer elsewhere. I highly recommended this shop to all. I am very much satisfied with their service.