I recently went to buy cake for a birthday.
The person behind the counter was a hired guy who was bad mouthed. Cakes were not fresh, some had fungus on them on asking when fresh cakes would come he looked furious,I asked him about the owner who could give me a true answer. He called up and the ownew a guy and a girl came in 10 minutes, they too were arrogant. Seems arrogance is their mode of selling. I opted out.